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Help for residents of Sunnybrow near Willington is on the move thanks to a new initiative from Dale & Valley Homes.
The area has been chosen for two pilot schemes to help council tenants at the end of their tenancies.
The first gives help and advice to people who are moving home for any reason, the second is to help people dealing with the affairs of a tenant who has recently died.
In both cases residents will receive a helpful leaflet which sets out what they need to do to end the tenancy, has a list of people to inform, suggested letters to send to official bodies and also lists what help Dale & Valley Homes staff will give directly, which includes things such as dealing with council tax and housing benefit.
Joanne Dunn, assistant director of housing operations at Dale & Valley Homes, said: “We have always given people informal advice at these times but these new pilots just formalise what we can do for people and give them a bit of extra advice to help them through a difficult time.
“We have leaflets explaining the schemes and if anyone wants to know more they can ask for one.
“Both pilots will be running for three months then we will look at them to see if they are something we should roll out to all our customers.”
For more information contact Joanne on 0800 083 0333 or on 0300 2000 194. |
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Posted by Kim for Dale & Valley Homes |
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